Support

LightRocket Media Manager has been built for easy intuitive use, making light of the otherwise challenging task of digital asset management. But there will be times when you need help or just some advice.

Our comprehensive support policy is designed to give you the confidence that help is always at hand. And to ensure you always get the most from our system, we offer standard upgrades and enhancements as an integral part of our support packages.

Our license fee includes 12 months of support and startup online tuition. Using LightRocket Media Manager's built-in online help system you will find many answers to your questions are just a click away. But if you do need to ask a question or discuss an issue with a member of our team, we'll always be happy to help.

LightRocket Media Support

Visit our support page to find video tutorials and comprehensive FAQs.